Shipping policy

International orders: duties and taxes

Orders delivered outside the United States may be subject to import duties, VAT/GST, and carrier handling fees. These charges are set by the destination country and carrier and are the customer’s responsibility; UI Stencils does not pay them. They can be substantial and may be collected before delivery. Please check with your local customs office for current rates.

How much does shipping cost?

Shipping is calculated at checkout. Add your items to the cart, proceed to checkout, and enter your shipping address to see the available delivery options and prices before placing your order.

International orders: Customs and Taxes
Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country. UI Stencils does not pay this tax for you.

How long does it take for my order to arrive?
1-3 business days processing plus shipping time. Shipping times listed below:

USPS
Domestic: 2-5 business days to deliver [Priority days refer to business days]
International orders: 2-6 weeks to deliver

FedEx Ground Options [No FedEx Ground pick-ups on weekends]
FedEx Ground: 5 business days

FedEx Domestic Shipping Options [No FedEx pick-ups on Sundays]
FedEx Standard Overnight: Next day delivery
FedEx 2Day: 2-3 business days
FedEx Express Saver: 3 business days

FedEx International Shipping Options [No FedEx International pick-ups on Sundays]
FedEx International Priority: 2-4 business days
FedEx International Economy: 2-5 business days

Where does my order come from?
All orders ship from Denver, Colorado.

Will UI Stencils ship to my country?
We will ship to all major domestic and international locations.

Help! Why is my package stuck at the sort facility in the USA?
Don't worry, this is simply last trackable feedback from USPS before your package leaves the USA. When a package arrives in its destination country, it is then handed off to the destination country's postal service and is no longer trackable. At this point the package goes through customs.